OUR PROMISE
Perfect Fit Guarantee
It's hard to figure out what size pill case you need online. With Ikigai Cases, you're covered by our Perfect Fit Guarantee. If your case doesn't fit right, we'll help you return it and swap it for one that fits. Engraved cases included.
The guarantee
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100 days to exchange or return
Plain or engraved, you have 100 days from your order date to exchange your case or return it for a refund.
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Free return shipping
We give you a prepaid USPS return label. You just drop it off.
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We redo your engraving
Swapping an engraved case for a new size? We'll engrave the new one for free.
US orders only. Your first return or exchange on each order is free. Put everything in one package. Full return policy
Find your size
Add the pills you take at once. We'll show you the pocket size that fits them, and the cases that come in that size.
Questions
Can engraved cases be exchanged or returned for a refund?
What if I need to exchange more than once?
How should I pack my return?
I am having trouble finding my size. What size should I get?
Don't take our word for it
★★★★★
After I made a mistake with the size of case ordered Ikigai were super fast to suggest a replacement and make it very easy to return.
Fast forward a few days and I now have a larger case which is perfect for my meds and it was totally hassle free even though it was my error, top marked to the Ikigai team, customer service done right!!!
Also the case itself is a quality product, you get what you pay for, a well machined and sturdy product. Buy with confidence.
★★★★★
Ikigai seems to be a stand up company that puts out a great product to last a lifetime! And their customer service is superior. I had to send my first case back because it was too small and they immediately shipped out an XL pill case replacement when I dropped off the original case I ordered. And even paid for shipping to return the case!! This case is an awesome product!!
★★★★★
I originally ordered the two XL vitamin case which was huge. I called customer service and said that I had made a mistake and the case was too big. They were wonderful and sent me a return label and said to choose a smaller case that I’d like. So I chose the weekly pill case in disco splatter. I didn’t have it engraved inside, I just had it engraved outside. I couldn’t be happier with my purchase.
★★★★★
Great cases. I originally ordered a single week case. When I inquired about changing to a 2 week case, it was no issue. They even provided a prepaid return shipping label. The replacement came quick . I plan to use these for years to come.
Not sure which case you need?
Two quick steps: first the case that fits your routine, then the size that fits your pills.
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